|Any package which has delivery confirmation paid for in advance with no proof of acceptance from the post office can disappear into the
system damaged or lost.
The post office will want to see proof that it was delivered to the post office.
Without a receipt of acceptance the Post Office is not responsible. The customer pays for delivery confirmation to confirm that the
package has been delivered to the post office. They can then track their package and time its arrival. This service cost an additional
Some fools at the post office are actually trying to justify not scanning these label claiming they don't have to scan anything they have not
received money for. My point is, Its not their money. Its the post offices money and I paid them in advance. My label is legal postage with a
confirmation and tracking number on it.
Roseland Station 110th State St Chicago Ill.
IF IT WASN'T SO SAD IT WOULD BE FUNNY
One of the most incompetent United States Post Offices in America is run by ignorant low class workers who refuse
to provide the services guaranteed by the post office or learn anything new. Their scales are uncalibrated.
Packages that weigh less than two ounces on my postal scale and at other post offices will weigh 4.10 oz, over
twice as much the actual weight on the Roseland scale. (This scale is used by the clerk at the south end of the
office). Other scales show excessive weights also. The concept of electronic mailing labels and Internet postal
accounts has past over their heads. They don't want to learn anything new even when the post office which they are
employees of are selling this service. The post office takes the money but the employee who have reading
comprehension problems refuse to provide the service out of ignorance and indifference.
This is the response I got from a village Idiot on the USPS help line.:
For Delivery Confirmation that is added by printing postage online, it is a free service that only gives a delivery scan and is not scanned
when mailed out. To have a Delivery Confirmation scanned when mailed out you would need to purchase the Delivery Confirmation at the
counter for .50 - .60 cents, depending on the item being mailed.
If you need full tracking on your mail item, consider using our trackable Express Mail service.
If I can be of assistance to you in the future, please don’t hesitate to contact me.
Thank you for choosing the United States Postal Service®.
This person does not even know that
I paid for delivery confirmation
IT WAS NOT FREE! ALL I WANT IS WHAT I PAID FOR
This person is trying to explain to me how delivery confirmation works. I have receipts from the posts office and print outs from the Internet to
prove what I am saying is true. I am surrounded by idiots. How can you confirm the delivery of something you never claimed possession of? You
got to accept it to deliver it so what's the problem with giving a receipt?
How do these people keep these jobs?
surrounded by IDIOTS
Retail vs Electronic rate Delivery Confirmation™
The two rates are designed to meet the needs of a variety of mailers, making Delivery Confirmation™ a convenient and easy-to-use service,
whether you're shipping catalog purchases or birthday gifts.
The retail rate can be purchased at your local Post Office™. It uses the fluorescent green PS Form 152. Delivery information is available
online and by phone.
The electronic rate is for mailers who purchase postage online (for example, using Click-N-Ship®) or are capable of sending and receiving
electronic files of their shipments. Delivery information is available by calling 1-800-222-1811, online , and (for certified shippers) by file
Whichever rate you choose, you'll have access to the same Delivery Confirmation information.
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Retail Rate Delivery Confirmation™ Service
Retail Delivery Confirmation™ service does not provide tracking or tracing of mail items.
It provides you with a confirmation of the delivery date and time only. It will also include other delivery status (e.g., attempted, forwarded or
returned to sender). Retail Rate Delivery Confirmation does require acceptance scans when brought into the Post Office™.
Electronic Rate Delivery Confirmation, which includes Click-N-Ship®, does not require acceptance scans.
(If an acceptance scan appears for several days it simply means the item is enroute and a delivery attempt has not yet been
made). Delivery Confirmation does not include tracking of the package enroute.
Must be purchased at the time of mailing
Delivery Confirmation service does not expedite delivery.
Does not provide a guaranteed delivery time
Does not provide a signature receipt (unless an additional service receipt is purchased with it).
Delivery and/or attempted delivery information, including date and time of delivery as well as the delivery location of the item, can be accessed
through the following (you will need the delivery confirmation number):
At Track & Confirm
For certified shippers, by file transmission
No signature is required for Delivery Confirmation items.
No record of Delivery Confirmation is kept at the office of mailing.
Delivery records are maintained by United States Postal Service® in a national database
Fees and postage may be paid with ordinary postage stamps, meter stamps or permit imprints.
Available with Collect on Delivery (COD), Special Handling, Insurance and Registered Mail™ service.
Return Receipt and Restricted Delivery service can be purchased with the Delivery Confirmation service if it is also purchased with one of the
Collect on Delivery (COD).
Registered Mail™ service.
Insurance for more than $50.
Return Receipt for Merchandise can be purchased with the Delivery Confirmation service if it is not a First-Class Mail® item, and none of the
following services are also purchased:
Collect on Delivery (COD).
Registered Mail service.
Insurance for more than $50.
Priority Mail® and Parcel Post® sent with Delivery Confirmation or Signature Confirmation™ may be scheduled for Pickup on Demand® (as
long as they meet the other criteria).
A mailing receipt for the Delivery Confirmation service is available from a window clerk at Post Office™ facilities at the time of
I got this response form USPS after speaking with their "Supervisor" about my complaint.
Response (Barbara) - 03/24/2007 08:44 PM
Dear JERRY PITTMAN,
Thank you for responding.
I apologize, you are correct in that Delivery Confirmation is .14 cents
for packages. At the counter in the Post Office it is .50 cents for
envelopes and .60 cents for packages.
As far as the scannings of Click-N-Ship items, I did verify my
information with mu supervisor.
Who said anything about "Click N Ship?" not me! This is some mumbo-jumbo thrown in to deflect the true issue.
Based on this link this person and supervisor concluded that the post office
"DIDN'T HAVE TO SCAN A PACKAGE IF I PAID FOR THE CONFIRMATION ON LINE.
Right away I can see that they are not trying to understand what I am saying or trying to help me. They looked at the same information
available to me and saw the complete opposite of what i saw. Where I saw a option for me they saw a release of obligation for them.
THIS IS WHAT USPS SHOWS FOR A NEW CONFIRMATION NUMBER THAT WAS
THIS IS WHAT USPS SHOWS FOR A CONFIRMATION NUMBER THAT IS EXPECTED TO
Having problems with
the Roseland Post
110th State St.
Chicago's 34th ward?
Don't waste time
talking to the IDIOTS
there or the ones at
Call this number
I WILL BREAK IT DOWN FURTHER FOR THE PEOPLE AT USPS HELP LINE:
A CONFIRMATION NUMBER ON A POSTAL FORM SITTING ON A COUNTER HAS NOT BEEN ACTIVATED. PUTTING IT ON A
PACKAGE AND DROPPING IT IN A MAIL BOX WITHOUT ACTIVATING IT WILL RENDER IT USELESS. SO IT HAS TO BE SCANNED IN
ORDER TO TRACK ITS DELIVERY. THIS HAPPENS WHEN THE DELIVERY CONFIRMATION IS PAID FOR.
A ELECTRONIC CONFIRMATION NUMBER IS ACTIVATED WHEN THE LABEL IS GENERATED, IT IS PAID IN FULL AND ASSIGNED A
DESTINATION BEFORE IT CAN PRINT. IT CAN BE DROPPED INTO ANY US MAIL BOX AND ITS DELIVERY WILL BE CONFIRMED.
THIS IS A CUSTOMER OPTION
This ability does not prohibit delivery confirmation labels generated at home from being mailed at the post office Or permit the
clerks to deny a requested receipt for confirmation services.. Nor does it release the clerks from their responsibility to properly scan
the label into the system..
A mailing receipt for the Delivery Confirmation service is available from a window clerk at Post Office™ facilities
AT THE TIME OF MAILING.
THE RECEIPT PRODUCED FOR DELIVERY CONFIRMATION SERVICE IS CREATED BY SCANNING THE LABEL INTO THE
SYSTEM AS ACCEPTED.
THIS IS WHAT USPS SHOWS FOR A CONFIRMATION NUMBER THAT'S BEEN ACCEPTED BY THE POST OFFICE
THIS IS THE SERVICE I WAS BEING REFUSED AT THE 110TH STATE ST ROSELAND STATION POST OFFICE.
To the left are the three stages a
electronic rate delivery
confirmation will follow in a
normal course of events.
THESE PACKAGES WERE
MAILED AT FINANCE STATION
The services the Post Office sells
is offered there by competent
The last stage is the information
delivery confirmation provides for
the customer prior to the actual
delivery. This tells every one
concern that the package is in
This is the information the
employees at Roseland station
were refusing to provide
What the Idiots at the USPS help
line and the winged monkeys at
Roseland Station did not
understand was that I paid for this.
They wanted me to pay again. I
laughed at them.
That made them mad. They begin
by refusing to scan my
confirmation bar codes. They
were going to show me who ran
that post office.
Later after bringing pressure from
above they grudgingly agreed to
do that part of their job.
Now these Buffoons don't want to
give me a receipt.
It's really amazing how they
manage to put one foot in front of
the other to get to work every
I found that you cannot tell them
anything about their jobs
Thats why they don't know nothing.
Idiots. I think I've
|THE ABOVE IMAGE,
LINKS TO THE USPS
TRACK AND CONFIRM
B. USPS TRANSFORMATION STRATEGIES 2006- 2010
The preceding three sections of the Plan describe actions designed to create more value for customers,
a strong, stable financial bottom line, and a more engaging and rewarding workplace. However, none of
these outcomes are possible without the Postal Service keeping its eye fixed squarely on its
paramount goal to provide great service while protecting customer privacy and preserving the
sanctity of mail. For postal customers, service has two key dimensions:
|On November 10, 2006, the United States Postal Service® launched a new PC Postage® feature called
“Shipment Confirmation Acceptance Notice” (SCAN).
Mailers will use this feature to obtain an “Acceptance” event for packages shipped using PC Postage
applications. When a customer goes online to ship packages, a PS Form 5630, Shipment Confirmation
Acceptance Notice, is created at the end of the transaction. This form has one barcode associated with
all of the packages in the shipment. The mailer can give the packages to a letter-carrier or bring the
packages to the retail window or the back dock. When the Postal Service™ employee scans the barcode
on PS Form 5630, every package in the shipment receives an “Acceptance” event from the Post Office™.
PS Form 5630 is designed to better meet customer needs around tracking and visibility. It is important to
note that items with online postage labels will show only the “Accepted” event scan by using PS Form
5630. With this feature, mailers will have a complete online solution for shipping expedited packages -
online labels with postage, free packaging, free Delivery Confirmation™ service, free Carrier Pickup™
service, and, with SCAN, the ability to validate shipment acceptance.
<<< Are the post office
employees required keep
themselves updated on changing
and new post office policies?
This notice came out last year in
November the clerks and the
managers still haven't got a clue.
Electronic Delivery Confirmation (including Click-N-Ship®) may (but is not required to) include the date and time of when it
was picked up or accepted for shipment.
|CLICK HERE FOR MORE ON
IT GETS WORSE.
LAYERS OF MENTAL KNUCKLE
TRYING TO REASON WITH SOME
OF THE CLERKS IS LIKE
DEALING WITH CAGED
THEY DON'T UNDERSTAND WHY
THEY ARE THERE OR WHAT TO
EXPECT OUT OF YOU.
THEY ARE TAUGHT THAT YOU
ARE SUPPOSE TO GIVE THEM
AND THANKS TO THEIR
UNCALIBRATED SCALES THEY
GET MORE THAN THEY ARE
AND YOU CAN BE CERTAIN THEY
|Station Manager routinely sends all but one window clerk
on lunch break at noon when business is at its peak.
|AFTER THIS WAS POSTED
RATHER THAN DO RIGHT
THE POST OFFICE ACTUALLY CHANGED THEIR WEBSITE AND RE WORDED ITS DEFINITIONS ON ELECTRONIC DELIVERY
CONFIRMATION IN AN EFFORT TO AVOID ADMITTING THAT THEY ARE REQUIRED TO PROVIDE A RECEIPT OF ACCEPTANCE
WHEN YOU DELIVER YOUR PACKAGE TO THE POST OFFICE.